Support

Support for Neon Worlds: AI Tarot

Operator: 2814438 Alberta Inc., operating as DMV Digital Studio

We review support requests as capacity allows during beta. Paid-launch response targets may be added later.

Support emailsupport@dmvdigitalstudio.com

Account access, app issues, privacy requests, and product help.

Billing emailbilling@dmvdigitalstudio.com

Payment, subscription, invoice, cancellation, or refund questions.

Business/admin emailadmin@dmvdigitalstudio.com

Business, administrative, platform, review, or partnership inquiries.

Request details

Send enough context to act.

Include when relevant

Account email, page URL, feature, deck/guide/spread, browser or device, approximate time, expected result, and actual result.

Do not send

Passwords, magic links, full payment-card numbers, government IDs, medical records, legal documents, crisis details, or secrets.

FAQ

Common support questions

What is Neon Worlds?

Neon Worlds: AI Tarot is an AI-assisted tarot app for reflective readings, daily pulls, themed card interpretations, saved reading history, and personal journal continuity.

Is this professional advice?

No. Neon Worlds is for entertainment, creativity, and personal reflection only. It does not provide medical, legal, financial, psychological, crisis, or other professional advice.

How do I request help?

Email support with your account email, the page URL, feature, deck/guide/spread if relevant, browser or device, approximate time, expected result, and actual result.

How do I report billing issues?

Email billing support with your account email, plan if known, charge date if applicable, and a short description of the billing issue. Do not include full payment card numbers.